Using empathy to succeed in the nonprofit and business world

Can “encourager” be a job? For Joe Roberts, that is how he sees himself in a world full of change and uncertainty. In his Push For Change Foundation, he seeks to better protect kids so they don’t fall through the cracks. And he isn’t just all talk – he draws on his own struggles with being a homelessness youth in the Downtown Eastside of Vancouver. On top of his foundation, he also does public speaking at conferences, where he uses his empathy to understand how to speak to each audience.