Providing advocacy, assistance, and resources to restaurants

Professional and CorporateRetail and Service
Written By Stuart McNish

Guest: Ian Tostenson (CEO of restaurant and food services organization)

How do you deal with over 15,000 restaurants and their issues? That is Ian Tostenson’s job at the BC Restaurant and Foodservices Association. Most of British Columbia’s restaurants are small businesses, which might not have the resources and connections to solve their many issues – Ian and his team help that. As he puts it: “When I hear the industry’s not doing well, I take it personally.”

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Providing advocacy, assistance, and resources to restaurants
Providing advocacy, assistance, and resources to restaurants

How do you deal with over 15,000 restaurants and their issues? That is Ian Tostenson’s job at the BC Restaurant and Foodservices Association. Most of British Columbia’s restaurants are small businesses, which might not have the resources and connections to solve their many issues – Ian and his team help that. As he puts it: “When I hear the industry’s not doing well, I take it personally.”

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Stuart McNish
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Researching and teaching in academia and as a public scholar